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Refugees and Asylum Seekers Support Worker

A Refugee and Asylum Seekers Support Worker helps people who have left their home countries because of danger or conflict. You would offer important help like legal support, finding housing, accessing healthcare, and providing emotional support to aid refugees and asylum seekers in adapting to their new lives. This could involve organizing drop-in sessions and assisting with basic needs such as food, housing, education, or finding jobs. You would provide opportunities for peer support and help people build a new life and community around them.

Refugees and Asylum Seekers Support Worker is also known as Resettlement Worker, Asylum Crisis Worker, Refugee and Asylum Seeker Advocate.

Role Characteristics

  • Provide direct assistance and support to refugees and asylum seekers
  • Advocate for their rights and needs
  • Manage individual cases and coordinating services
  • Provide information, referrals, and emotional support
  • Engage with communities and foster integration
  • Work with other services to provide the best support

Skills

  • Active listening
  • Creative thinking
  • Empathy
  • Taking initiative
  • Problem-solving
  • Working with groups

Day in the life

Watch this video to learn more about the work of Refugee and Asylum Seekers Support Worker.

Routes into this role

Here are some example routes that can lead into this role.

  • Volunteering or work experience
  • Maths and English skills
  • Apply directly
  • GCSEs
  • BTEC

How to become

There are no set entry requirements and a variety of different routes into the role. You can apply directly especially if you have volunteering, shadowing or placement experience. You can also take specific qualifications at college or university, for example in Health and Social Care, Youth Work and Community Development or Advocacy.

Where can this role lead

No matter what role you start in or where you are in your career path, there are always opportunities to develop and progress in health and care.

You could become a team leader, train others, or become a specialist in a certain area such as legal rights and advocacy.

Location

  • Community Settings
  • Peoples Homes
  • Schools, colleges and universities

Working hours

  • Full Time
  • Nights
  • Part Time
  • Weekdays
  • Weekends
  • Casual Hours
  • Overtime
  • Flexible Hours

Leeds Opportunities

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Access to university
Access to Higher Education (Humanities and Social Sciences)
If you are interested in becoming a social worker, primary teacher, counsellor, psychologist or other professional with a degree qualification, this could be the course for you. 
Organisation
Wakefield College
Access to university
Access to Higher Education (Social Work)
If you are interested in becoming a social worker, primary teacher, counsellor, psychologist or other professional with a degree qualification, this could be the course for you. It is a one year course designed for adults who may not have had the opportunity to do A Levels or study for a degree qualification.
Organisation
Heart of Yorkshire Education Group
Courses
The Refugee Support Course
From safeguarding to trauma and from cross-cultural communication to community integration this course provides essential basic training for all those living, working or volunteering with refugees.
Organisation
Sanctuary Foundation
Volunteering
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Organisation
Doing Good Leeds
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Volunteering in Health and Care
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Doing Good Leeds
Access to university
BSc Health and Social Care with Foundation Year
This four-year course includes an initial full-time Foundation Year and offers an alternative route into university and gaining a degree.
Organisation
Leeds Trinity University
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